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Xvoucher AWS Contract

For customers located in China please review the Xvoucher AWS China Contract.
请在中国地区的用户阅读Xvoucher中国用户协议

For all other customers please review the Xvoucher AWS Standard Contract.
请在其他地区的用户阅读Xvoucher标准用户协议

Xvoucher AWS Contract

Customer Agreement

This Customer Agreement (“Agreement”), is made and entered into effective as of ____________________________ (the “Effective Date”), by and between Genuine Genius Technologies, LLC a Nevada limited liability company dba Xvoucher (“Xvoucher”) and __________________________________________________________________, (“Customer”).

  1. Definitions
    1. “Xvoucher Services'' means the SaaS services provided by Xvoucher through the Xvoucher Platform, including any Xvoucher Software. Xvoucher Services include the electronic data processing, financial processing, storage and transmission services related to purchase, distribution and tracking of Products through the Xvoucher Platform.
    2. “Xvoucher Platform” means Xvoucher’s learning SaaS platform for the purchasing, distribution and tracking of purchases for learning products and services accessed through the Website.
    3. “Xvoucher Software” means the Xvoucher Software licensed, owned, and used by Xvoucher to provide the Xvoucher Services.
    4. “Information” means information created or otherwise owned by a party or licensed by a party from third parties. Customer Information includes Customer Data. Xvoucher Information includes generic transaction data and information created by the Xvoucher Platform that does not identify a specific candidate, person, or Customer information.
    5. “Customer Data” means all information provided by Customer to Xvoucher for use in conjunction with the Xvoucher Services.
    6. “Documentation” means the user manual for the Xvoucher Platform. The Documentation shall be made available online at the Website.
    7. “Fee Schedule” means the fee schedule set forth in Exhibit B attached to this Agreement that identifies the charges for the Xvoucher Services.
    8. “Products” means the Products identified on Exhibit A, which may be purchased by the Customer through the Xvoucher Platform.
    9. “Website” means the Internet site operated by Xvoucher and accessed at the Uniform Resource Locator http://www.xvoucher.com (or any successor URL)

  2. Services
    1. Grant of License. Subject to the terms and conditions of this Agreement, Xvoucher grants to Customer a limited, personal, non-exclusive, non-transferable, revocable license (“License”) to access and use the Xvoucher Platform, Xvoucher Services and the Xvoucher Software and to upload Customer Data to the Website. The License granted to Customer may not be sublicensed or commercially distributed or shared with any third party without the prior written consent of Xvoucher. Xvoucher reserves all rights not expressly granted in this Agreement.

    2. License Restrictions. Customer shall (i) not copy, distribute, reproduce, rent, lend, sell, lease, sublicense, or otherwise transfer the Xvoucher Services or any portion of the Xvoucher Software; (ii) not translate, adapt, modify, alter, combine with other software, or prepare derivative works based in whole or in part on the Xvoucher Software; (iii) not use the Xvoucher Software in a computer-based services business; (iv) transmit the Software over a network, by telephone, or electronically using any means; (v) not reverse engineer, decompile, disassemble or otherwise reduce the Software to a human-perceivable form or use any data mining, robots, or similar data gathering and extraction tools; (vi) only use the Xvoucher Services and Xvoucher Software in connection with its normal course of business; (vii) not transmit any material that may infringe the intellectual property rights of any third party; and (viii) not upload, disseminate, store or transmit viruses, Trojan horses or any other malicious code, program Customer Data, or engage in any other activity deemed by Xvoucher to be in conflict with the spirit or intent of this Agreement.

    3. Reproduction. Customer agrees that it will not copy, alter, translate, reverse engineer, decompile, disassemble, or otherwise attempt to derive source code for any Xvoucher Software or the Xvoucher Platform.

    4. Use of Customer Data. Customer agrees that (i) it is solely responsible for collecting, inputting and updating all Customer Data on the Xvoucher Platform related to Customer’s use of the Xvoucher Services and Xvoucher Software, and (ii) Customer Data shall not include anything that infringes or misappropriates the copyright, trade secret, trademark, privacy, or other intellectual property right of any third party, or contain anything that is obscene, defamatory, harassing, offensive or malicious.

    5. Passwords. Customer is responsible for all use of its account and maintaining the confidentiality of all passwords and information. Sharing of passwords and account numbers and information is at Customer’s own risk. When selecting passwords, Customer shall select unique, non-obvious passwords with at least eleven (11) alpha and numeric characters.

  3. Fee and Payment Terms
    1. Fees. Customer agrees to pay the fees on the Fee Schedule. Customer shall be responsible for any communication lines and Internet service provider fees associated with accessing the Xvoucher Platform.

    2. Collection Obligations. Xvoucher will collect funds at the time of sale of Products. Products will be released to the Customer upon receipt of payment.

    3. Late Charges; Other Remedies. Any payment not received within thirty (30) days of the invoice due date will accrue interest at a rate of one and one-half percent (1 1/2%) per month, or the highest rate allowed by applicable law, whichever is lower. If Customer is delinquent in its payments, Xvoucher may, upon prior written notice to Customer, and at Xvoucher’s sole discretion (i) terminate this Agreement, (ii) suspend Xvoucher Services provided to Customer in whole or in part until payment in full has been made to Xvoucher, (iii) suspend Xvoucher Services provided to Customer in whole or in part until Xvoucher and Customer have agreed, in writing, to modified payment terms that include a payment schedule for all delinquent amounts, and/or (iv) require other assurances to secure Customer’s payment obligations hereunder.

    4. Taxes. Customer agrees to pay all applicable sales, use, transfer or other taxes and all duties whether international, national, state, or local which are levied or imposed for any reason for the transaction contemplated hereunder. Customer agrees to reimburse Xvoucher for the amount of any such taxes or duties paid or accrued directly by Xvoucher as a result of this transaction.

  4. Warranty
    1. In General. Xvoucher warrants that it will use commercially reasonable efforts to provide the Xvoucher Services to the Customer; provided that:

      1. Customer has not used any equipment or software creating an adverse impact on the Xvoucher Services;

      2. Customer has paid all amounts due under this Agreement and is not in default of any provision of this Agreement, and

      3. Customer has made no changes (nor permitted any changes to be made other than by or with the express approval of Xvoucher) to the Software Xvouchers. ANY UNAUTHORIZED CHANGES TO THE Xvoucher SOFTWARE WILL VOID THE WARRANTY.

    2. No Other Warranties. THE WARRANTY SET FORTH IN THIS SECTION IS THE SOLE AND EXCLUSIVE WARRANTY BY XVOUCHER. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, XVOUCHER AND ITS AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, AND AFFILIATES PROVIDE THE XVOUCHER PLATFORM, XVOUCHER SOFTWARE, PRODUCTS AND SERVICES DOCUMENTATION, AND INFORMATION “AS IS WITH ALL FAULTS.” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. XVOUCHER DOES NOT PROVIDE ANY WARRANTIES WHATSOEVER THAT THE XVOUCHER SOFTWARE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER, THAT THE FUNCTIONS CONTAINED IN THE XVOUCHER SOFTWARE WILL FUNCTION WITH OTHER SOFTWARE OR HARDWARE, OR WITHIN A SYSTEM, OR THAT THE XVOUCHER SOFTWARE, DOCUMENTATION, INFORMATION, OR OTHER MATERIALS SUPPLIED PURSUANT TO THIS AGREEMENT FULFILL ANY OF YOUR PARTICULAR PURPOSES OR NEEDS.

    3. The Xvoucher Platform may enable links to third-party services and websites (collectively and individually, “External Service Providers”). Xvoucher is not responsible for examining or evaluating the content or accuracy of any third-party External Service Providers, and shall not be liable for any such third-party External Service Providers. Data displayed by External Service Providers, including but not limited to business, financial, medical, and location information, is for general information purposes only and is not guaranteed by Xvoucher. External Service Providers may not be available in all languages or in all locations, and may not be appropriate or available for use in any particular location. Xvoucher reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Service Provider at any time without notice or liability to Customer.

  5. Personal Data

    1. Personal Data. Notwithstanding anything herein, Xvoucher may use for its own purposes Generic Trending Data and information created by Xvoucher which does not identify a specific candidate, person, or Customer. “Generic Trending Data” will not include any personal information as defined herein.

    2. DEFINITION OF PERSONAL DATA. For purposes of this Agreement, “Personal Data” means all information identifiable to and relating to an individual person. Personal Data includes, without limitation; an individual person’s name, address, telephone number, email address, birth date, licensure number, test scores, social security number and financial account information.

    3. PROTECTION OF PERSONAL DATA. Xvoucher agrees to maintain the confidentiality of all Personal Data to which it may have access in connection with this Agreement and its performance of services for Customer. Xvoucher agrees to use such Personal Data solely as needed to perform its obligations under this Agreement and for no other purpose whatsoever. Xvoucher shall not disclose or transfer any such Personal Data to any third party without the express written authorization of Customer. Xvoucher shall not use Personal Data for purposes of solicitation, advertising, unsolicited email or spamming, harassment, invasion of privacy or any other purposes unrelated to the performance of this Agreement. Xvoucher agrees to comply with all laws and regulations that apply to Xvoucher’s collection and use of Personal Data as the data processor to perform its obligations hereunder, including without limitation the United States CAN-SPAM act. Xvoucher shall be responsible for any breach of this provision by any of its employees or agents. Xvoucher’s obligation hereunder shall survive the termination or expiration of this Agreement for any reason.

    4. UNITED STATES FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACTS (“FERPA”). If an individual is subject to FERPA, Xvoucher acknowledges that, for purposes of an Xvoucher Account, an individual may designate Xvoucher as a “school official” with “legitimate educational interests” in information that is regulated by FERPA and its implementing regulations. If so designated, Xvoucher will abide by the limitations and requirements imposed by 34 CFR 99.33(a) on school officials.

    5. GENERAL DATA PROTECTION REGULATION (“GDPR”). Xvoucher acknowledges GDPR and addresses the transfer of personal data outside of the European Union (EU) and European Economic Area (EEA) through its GDPR webpage at www.xvoucher.com, which is updated periodically to be compliant with the governing regulations.

    6. Security Breach. Xvoucher will contact Customer immediately of any actual or suspected breach of security of, or loss of, Personal Data. Xvoucher will cooperate and provide reasonable assistance to the Customer, at no charge, in the investigation of such breach or loss. Xvoucher shall promptly provide additional documentation concerning the incident, results of any audit, assessment or analysis related to the incident, and any plans directly developed to secure the breach of information.

    7. Security Requirements. Xvoucher will maintain any hardware or software containing Personal Data in a secured environment. In addition, Xvoucher shall use commercially reasonable technical and organizational measures to protect and prevent alteration, loss, unauthorized processing and/or access to any of Customer's Information. Xvoucher shall maintain an up-to-date listing of all of its applicable systems and infrastructure components that process or store any of Customer’s Information.

  6. Confidential Information
    1. Acknowledgment. Customer acknowledges that the Xvoucher Information contains trade secrets, confidential information and other valuable proprietary information exclusively owned by Xvoucher.

    2. Obligations of Customer. Customer agrees to take reasonable measures to maintain the confidentiality of all Xvoucher Information that in any way is provided to, discovered by or otherwise disclosed to Customer as the result of this Agreement. Customer shall not disclose or make available to any third party the Xvoucher Services and Xvoucher Information without the prior written consent of Xvoucher. Notwithstanding the foregoing, Customer shall have the right to disclose that Customer is a customer of Xvoucher. Customer agrees that no third parties, including any consultants or other independent contractors engaged by Customer, shall have access to Xvoucher Information without the prior written consent of Xvoucher.

    3. Agreement. The parties expressly agree that the terms of this Agreement shall be maintained in confidence and that neither party shall disclose the terms of this Agreement to any third party without the prior written approval of the other party.

  7. Proprietary Rights
    1. Ownership of Xvoucher Software. Xvoucher shall retain sole and exclusive rights, title, interest and ownership (including copyright and other intellectual property rights, or informational rights) in and to the Xvoucher Services, Xvoucher Information, and Xvoucher Software and all legally protectable elements or derivative works thereof. Xvoucher Software contains proprietary and copyright protected material and, in its human-perceivable form, contains trade secrets and copyright protected materials and other intellectual property rights exclusively owned by Xvoucher. Customer acknowledges and agrees that it will not take any action inconsistent with such ownership. This Agreement does not grant Customer any rights to any patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, functions or licenses with respect to the Xvoucher Software. If you create any derivative works in violation of this Agreement, based in whole or in part on the Xvoucher Software, Xvoucher shall be the lawful owner of all such derivative work(s) and any proceeds or profits derived therefrom.

    2. Copyright Notice. Xvoucher may place copyright and/or proprietary notices, including hypertext links, within the Xvoucher Services. Customer shall not alter or remove such notices without Xvoucher’s written permission. Notwithstanding anything to the contrary in this Agreement, Xvoucher shall not be prohibited or enjoined at any time by Customer from utilizing any skills or knowledge of a general nature acquired during the course of providing the Xvoucher Services, including information publicly known or available or that could reasonably be acquired in similar work performed for another Customer of Xvoucher.

  8. Term
    The initial term for this Agreement be twelve (12) months commencing on the Effective Date and will renew for additional twelve (12) month periods unless either party provides written notice ninety (90) prior to the expiration of the then current term.


  9. Termination
    1. By Xvoucher. Xvoucher may terminate this Agreement upon giving Customer a written notice of termination if Customer (i) breaches this Agreement and fails to cure such breach within thirty (30) days of written notice describing such breach, except in the case of failure to pay fees, which must be cured within five (5) days after Xvoucher gives Customer notice of such delinquency, or (ii) becomes the subject of a voluntary or involuntary petition in bankruptcy or any proceeding relating to insolvency, receivership, liquidation, or composition for the benefit of creditors, if such petition is not dismissed within sixty (60) days of filing.

    2. Procedure upon Termination. Upon the effective date of termination of this Agreement, Xvoucher shall cease providing the Xvoucher Services, Customer shall cease using the Xvoucher Services, and all payment obligations of Customer through the effective date of termination shall immediately become due. Upon termination of this Agreement, Customer shall promptly return all Xvoucher Information and documentation. Within sixty (60) days after the effective date of termination and full payment by Customer, Xvoucher shall provide Customer with a copy of all Customer Information which resulted from providing the Xvoucher Services, in the format specified on the Subscription Schedule.

  10. Limitations of Liability
    1. In General. THIS SECTION 10 AND SECTION 4 (WARRANTY) SET FORTH Xvoucher’S ENTIRE LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT SHALL Xvoucher OR ITS AGENTS, OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, OR AFFILIATES BE LIABLE TO CUSTOMER OR ANY OTHER PERSON FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS, LOST TIME, LOST SAVINGS, LOST DATA, LOST CONFIDENTIAL OR OTHER INFORMATION, BUSINESS INTERRUPTION, LOSS OF USE OF SERVICE OR EQUIPMENT ARISING FROM OR RELATING TO THIS AGREEMENT OR THE Xvoucher SERVICES, SOFTWARE, INCLUDING, WITHOUT LIMITATION, YOUR USE, MISUSE OR INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY SOFTWARE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SOFTWARE INCLUDING ANY CHANGES TO OR INACCESSIBILITY OF THE SOFTWARE, DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMISSION OR DATA SENT OR RECEIVED OR NOT SENT OR RECEIVED.

      Xvoucher SHALL NOT BE LIABLE FOR ANY NON-AUTHORIZED ACCESS OF THE Xvoucher SOFTWARE OR FOR THE NON-AUTHORIZED ACCESS TO DOCUMENTS OR WEBPAGES OF A NETWORK OR WEBSITE, INCLUDING ANY TRESPASS THEREUPON. Xvoucher SHALL ALSO NOT BE LIABLE FOR THE INTERRUPTION OR THE SLOWDOWN OF THE SERVICES OF A NETWORK OR WEBSITE SERVER THAT MAY BE POTENTIALLY CAUSED BY CUSTOMER OR ANY THIRD PARTY USER OF THE SOFTWARE.

      THE PARTIES ACKNOWLEDGE THAT Xvoucher HAS SET ITS PRICES AND ENTERED INTO THIS AGREEMENT IN RELIANCE UPON THE LIMITATIONS OF LIABILITY AND THE DISCLAIMERS OF WARRANTIES AND DAMAGES SET FORTH HEREIN, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE PARTIES AGREE THAT THE LIMITATION AND EXCLUSIONS OF LIABILITY AND DISCLAIMERS SPECIFIED IN THIS AGREEMENT WILL SURVIVE AND APPLY EVEN IF FOUND TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.

  11. Notices

    Any notice or communication required or permitted in this Agreement shall be in writing and shall be deemed to have been duly given on the day of delivery if hand delivered or four (4) days after mailing if mailed by first class mail, registered or certified, postage prepaid, and addressed as follows:

    To Xvoucher: Genuine Genius Technologies, LLC dba Xvoucher

    170 S. Green Valley Parkway, Suite 300

    Henderson, NV 89012

    support@xvoucher.com

    With a copy to:

    To Customer:

    With a copy to:

  12. General Provisions

    1. ASSIGNMENT. Neither party may assign, delegate, or transfer the Agreement, or any of its rights or duties hereunder, without the prior written consent of the other party. Any attempted assignment or delegation in violation of this section shall be void. The provisions of this Agreement shall be binding upon and inure to the benefit of the parties, their successors and permitted assigns. Notwithstanding the foregoing, Xvoucher may assign its rights and duties hereunder to a successor in connection with a merger, consolidation, spin-off, corporate reorganization, acquisition, or sale of all or substantially all the assets of Xvoucher or an affiliate.

    2. GOVERNING LAW. This Agreement shall be governed by the laws of the State of Nevada (other than its conflicts of law principles).

    3. DIRECT DISCUSSIONS. If the parties cannot reach resolution on a matter relating to or arising out of this Agreement, the parties shall endeavor to reach resolution through good faith direct discussions between the parties' representatives, who shall possess the necessary authority to resolve such matter. If the parties' representatives are not able to resolve such matter, the parties shall submit such matter to mediation as set forth in Section d.

    4. MEDIATION. If direct discussions pursuant to Section13.c do not result in resolution of the matter, the parties shall endeavor to resolve the matter by mediation. The mediation shall be convened within thirty (30) business days of the matter first being discussed and shall conclude within forty-five (45) business days of the matter first being discussed. Either party may terminate the mediation at any time after the first session by written notice to the other party and mediator. The costs of the mediation shall be shared equally by the parties. The Parties shall mediate through the current Commercial Mediation Rules of the American Arbitration Association (AAA) and administered by AAA.

    5. ARBITRATION. The parties have selected arbitration as the method for binding dispute resolution. Any dispute subject to, but not resolved by, direct discussions or mediation shall be subject to arbitration that shall be administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules in effect as of the date of this Agreement. The arbitrator(s) shall be directed to follow substantive rules of law; to allow for the parties to conduct discovery pursuant to rules then in effect under the Federal Rules of Civil Procedure for a period not to exceed one hundred eighty (180) days, which period may be extended by the arbitrator(s), pursuant to a request of one of the parties; to require testimony to be transcribed; and to accompany their award with findings of fact and statements of reason for the decision. The arbitration shall be conducted in Clark County, Nevada. A demand for arbitration shall be made in writing, delivered to the other party, and filed with the AAA. The demand must be made prior to any applicable statute of limitations date for said dispute matter and is subject to any limitation on time to make claims set forth in this Agreement. The award rendered by the arbitrator or arbitrators shall be final, and judgment may be entered upon it in accordance with applicable law in any court having jurisdiction thereof. The foregoing agreement to arbitrate and other agreements to arbitrate with an additional person or entity duly consented to by parties to the Agreement, shall be specifically enforceable under applicable law in any court having jurisdiction thereof.

      Notwithstanding the foregoing, a party may seek injunctive relief in emergent circumstances, including but not limited to breaches of confidentiality and intellectual property obligations, and no party shall be obligated to submit any dispute to arbitration if there is another person (whether or not a party to this Agreement) who is not required to submit to arbitration and whose participation is necessary in order to avoid a substantial risk of conflicting determinations involving the rights and obligations of any party.

      THE PARTIES AFFIRMATIVELY AGREE TO THIS BINDING ARBITRATION PROVISION AND UNDERSTAND THAT BY VOLUNTARILY AGREEING TO THIS BINDING ARBITRATION PROVISION, BOTH PARTIES GIVE UP ANY RIGHTS TO TRIAL BY JURY FOR CLAIMS COVERED BY THIS ARBITRATION PROVISION.

    6. INDEPENDENT CONTRACTORS. In performing their respective duties under this Agreement, each of the parties will be operating as an independent contractor. Nothing contained herein will in any way constitute any association, partnership, or joint venture between the parties hereto, or be construed to evidence the intention of the parties to establish any such relationship. Neither party will have the power to bind the other party or incur obligations on the other party’s behalf without the other party’s prior written consent.

    7. MODIFICATION AND WAIVER. No modification to this Agreement, nor any waiver of any rights, will be effective unless assented to in writing by the party to be charged, and the waiver of any breach or default shall not constitute a waiver of any other right hereunder or any subsequent breach or default.

    8. NOTICES. Any required or permitted notices hereunder must be given in writing at the address of each party set forth below, or to such other address as either party may substitute by written notice to the other in the manner contemplated herein, by one of the following methods: hand delivery; registered, express, or certified mail, return receipt requested, postage prepaid; or private express courier. Notices will be deemed given on the date received.

    9. SEVERABILITY. If for any reason any provision of this Agreement shall be held by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect.

    10. LIMITATION OF ACTION. Any arbitration action arising out of this Agreement shall be barred unless commenced within one (1) years of the act or omission giving rise to the action. Such limitation shall not apply to any actions asserted against Customer by Xvoucher arising from any delinquencies in payment.

    11. THIRD PARTY LICENSING AND ENFORCEMENT. The parties recognize that each may enter contractual relationships with third parties as part of the services offered and/or performed under the Agreement. Xvoucher and Customer will use all reasonable efforts to ensure that the actions of any third party do not violate the terms of the Agreement, or interfere with the legal rights of the other party. Xvoucher and Customer further agree that each will use all reasonable efforts to ensure that the practices and procedures of any third party does not impact the business operations of the other party. This may include, where applicable, maintaining sufficient practices and procedures regarding system availability, maintenance, and system or program support to ensure that delivery under the terms of the Agreement will not be severely interrupted due to the actions of a third party or a third party’s failure to perform its duties under a separate agreement. Should either party discover that the actions of a third party violate the terms of this Agreement, the discovering party shall provide written notice to the other within ten (10) days of the discovery of the potential violation. In the event of a third-party violation, the parties will cooperate with one another to enforce the terms of the Agreement herein.

    12. CONTINUING ACCESS. In the case where Xvoucher becomes insolvent, the business entity is dissolved or a proceeding in bankruptcy causes Xvoucher to fail in providing services as defined under the Agreement, Customer will be granted access to Xvoucher and other necessary systems for the purpose of supporting Customers contracted to use the products and services at the time of one of the above events for a period of twenty four (24) months.

    13. ENTIRE AGREEMENT. This Agreement and the Appendices attached hereto constitute the entire and exclusive agreement between the parties hereto with respect to the subject matter hereof and supersede any prior agreements between the parties with respect to such subject matter.

    14. ATTORNEY FEES. In the event that any party institutes any legal suit, action or proceeding, including arbitration, against the other party, arising out of this Agreement, the prevailing party in the suit, action or proceeding shall be entitled to receive in addition to all other damages to which it may be entitled, the costs incurred by such party in conducting the suit, action or proceeding, including reasonable attorneys’s fees and expenses and court costs.


[balance of page intentionally blank – signature page follows]


IN WITNESS WHEREOF, the Parties hereto have caused this Agreement by their duly authorized representative.
CUSTOMER:

By
Name:
Title:

XVOUCHER:
GENUINE GENIUS TECHNOLOGIES, LLC d/b/a Xvoucher

By
Name:
Title:

 

EXHIBIT A: PRODUCTS

Product

Unit Price

AWS Certification Exam Voucher – Foundational-Level - Pearson VUE

$100.00

AWS Certification Exam Voucher – Associate Level - Pearson VUE

$150.00

AWS Certification Exam Voucher – Professional and Specialty Level - Pearson VUE

$300.00

AWS Certification Exam Voucher – Professional and Specialty Level - Pearson VUE

$300.00


EXHIBIT B: FEE SCHEDULE

Base set up – Waived

Transaction Fees
Monthly Xvoucher Services – Waived
Product Pricing and Fees – Current Product pricing will be presented on the Xvoucher Services platform. All pricing and applicable discounts will be presented on the invoice at order completion.

 

EXHIBIT C: AFFILIATE ADDENDUM

 

Effective starting July 11, 2022

Genuine Genius Technologies LLC d/b/a Xvoucher (“Xvoucher”) uses its affiliates as specified in this Affiliate Addendum.

 

BACKGROUND:

When Xvoucher transacts business outside of the United States and Canada, it designates one of its direct or indirect subsidiaries or affiliates (each, an “Affiliate”) to be the contracting party, seller of record or fulfillment party, as applicable, depending on the nature of the transaction and impact of local laws and regulations. When Xvouchers are issued, the applicable Affiliate issuing the Xvoucher and receiving payment will be identified in the transaction documents issued at the time a transaction is completed (each, an “Order Form”).

 

XVOUCHER AFFILIATES

A current list of Xvoucher Affiliates is available at https://info.xvoucher.com/about-us, which list may be updated from time to time.

The Xvoucher Affiliates have agreed to be bound by the Xvoucher agreements and applicable terms and conditions, subject to the changes specified in the “Country Specific Provisions” identified below.

 

COUNTRY SPECIFIC PROVISIONS 

For any Customer domiciled outside the United States and Canada, the governing law and venue provisions below shall apply depending on the location of the Customer as indicated in the applicable Order Form and supersedes any other provisions.

 

EUROPEAN UNION:

This Agreement shall be governed by the laws of The Netherlands without regard to its conflict of laws principles. The parties hereby irrevocably consent to the nonexclusive jurisdiction of, and venue in, any court of competent jurisdiction located in Amsterdam, The Netherlands for the purposes of adjudicating any dispute arising out of this Agreement. Each party hereto expressly consents to service of process by registered mail. To the extent permitted by law, choice of law rules and the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Notwithstanding the foregoing, either party may at any time seek and obtain appropriate legal or equitable relief in any court of competent jurisdiction for claims regarding such party’s intellectual property rights.  

 

UNITED KINGDOM:

This Agreement shall be governed by the laws of the England and Wales without regard to its conflict of laws principles. The parties hereby irrevocably consent to the nonexclusive jurisdiction of, and venue in, any court of competent jurisdiction located in London, England for the purposes of adjudicating any dispute arising out of this Agreement. Each party hereto expressly consents to service of process by registered mail. To the extent permitted by law, choice of law rules and the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Notwithstanding the foregoing, either party may at any time seek and obtain appropriate legal or equitable relief in any court of competent jurisdiction for claims regarding such party’s intellectual property rights.  

 

AUSTRALIA:  

This Agreement shall be governed by the laws of the state of New South Wales, Australia without regard to its conflict of laws principles. The parties hereby irrevocably consent to the exclusive jurisdiction of, and venue in, any federal or state court of competent jurisdiction located in New South Wales, Australia for the purposes of adjudicating any dispute arising out of this Agreement. Each party hereto expressly consents to service of process by registered mail. To the extent permitted by law, choice of law rules and the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Notwithstanding the foregoing, either party may at any time seek and obtain appropriate legal or equitable relief in any court of competent jurisdiction for claims regarding such party’s intellectual property rights.

 

ASIA (except China):

If within a ninety day period or any other period that is mutually agreed by the parties, the parties fail to reach an amicable settlement, then either party may give to the other party a notice that a dispute exists, and the dispute shall be referred to and be finally resolved by arbitration in accordance with the UNCITRAL arbitration rules for the time being in force which rules are deemed to be incorporated by reference into this clause. The appointing authority shall be the Singapore International Arbitration Centre, which shall administer the arbitration in accordance with its normal procedures for cases under the UNCITRAL Arbitration Rules.  The arbitral tribunal shall have authority to award any relief available at law or in equity.  The tribunal shall consist of three (3) arbitrators designated according to these rules. The arbitration shall take place in Singapore.  The language of the arbitration shall be English.  The governing law of the Order shall be the laws of Singapore.  The parties agree to exclude any right of application or appeal to the Singapore Courts in connection with any question of law arising in the course of the arbitration or with respect to any award made.  Notwithstanding the foregoing, the parties hereto agree that either party may pursue any action for specific performance or injunctive relief under the Order in any court of competent jurisdiction.  Each party to this Order hereby irrevocably consents to the jurisdiction of any such court.

 

CHINA:

All disputes, claims, controversies or differences arising out of or related to offer and any contract or agreement (“Dispute”) that are not settled by mutual agreement within ninety (90) days from the date on which written notice is delivered by one party to the other identifying such Dispute shall be exclusively and finally settled by arbitration.  Said arbitration shall be conducted in accordance with the rules and procedures of CIETAC (Shanghai Branch), in Shanghai, People’s Republic of China or at such other place as may be mutually agreeable to parties.  The arbitrators are authorized to reach a ruling and make an award which is consistent with the provisions of this agreement and which is binding on parties and enjoins or proscribes specific actions by parties. The arbitrators’ ruling and award shall be final, and may not be contested by any one of parties nor may relief therefrom be sought in any court.  Any court having jurisdiction may enforce the arbitral ruling and award.  In the event of a breach or threatened breach of any of the terms of this agreement, the non-defaulting parties are entitled to an injunction restraining such breach, without showing or proving any actual damage, together with recovery of reasonable attorney’s fees and other costs incurred in obtaining said equitable relief, until such time as a final and binding determination is made by the arbitrators.  The foregoing equitable remedies are in addition to, and not in lieu of, all other remedies or rights that parties might otherwise have by virtue of any breach of this agreement by the other party.

 

ALL OTHER JURISDICTIONS:

This Agreement shall be governed by the laws of the England and Wales without regard to its conflict of laws principles. The parties hereby irrevocably consent to the nonexclusive jurisdiction of, and venue in, any court of competent jurisdiction located in London, England for the purposes of adjudicating any dispute arising out of this Agreement. Each party hereto expressly consents to service of process by registered mail. To the extent permitted by law, choice of law rules and the United Nations Convention on Contracts for the International Sale of Goods shall not apply. Notwithstanding the foregoing, either party may at any time seek and obtain appropriate legal or equitable relief in any court of competent jurisdiction for claims regarding such party’s intellectual property rights.  

 

updated August 2022

Customer Agreement

客户协议

This Customer Agreement (this “Agreement”), is made and entered into effective as of _______________________ (the “Effective Date”), by and between Xvoucher (Shanghai) Business Consulting Co., Ltd. (科券(上海)商务咨询有限公司) (“Xvoucher”), a company duly incorporated under the laws of the People’s Republic of China (the “PRC”, but solely for the purposes of this Agreement, excluding Hong Kong, Taiwan and Macau Special Administrative Region of the PRC), and _____________________, (“Customer”).
本客户协议(“本协议”)由科券(上海)商务咨询有限公司(“Xvoucher”),一家根据中华人民共和国(“中国”,仅为本协议之目的,不包括中国香港、台湾和澳门特别行政区)法律正式设立的公司,与_________________________________(“客户”)_____________________________(“生效日”)订立并生效。    


1. Definitions    
定义    

a.    Customer Data. The term “Customer Data” means all information provided by Customer to Xvoucher for use in conjunction with the Xvoucher Services and the Xvoucher Software.
客户数据。“客户数据”是指客户向 Xvoucher提供的、结合Xvoucher服务和Xvoucher软件使用的所有信息。

b.    Customer Information. The term “Customer Information” means information created or otherwise owned by Customer or licensed by Customer from third parties, including Customer Data and information created by Customer by using the Xvoucher Services, that is used in conjunction with the Xvoucher Services and the Xvoucher Software.
客户信息。“客户信息”是指由客户创建的或以其他方式拥有的,或由客户从第三方获得许可的信息,包括客户使用Xvoucher服务创建的、与Xvoucher服务和Xvoucher软件结合使用的客户数据和信息。    

c.    Fee Schedule. The term “Fee Schedule” means the fee schedule set forth in Appendix B attached to this Agreement that identifies the charges for the Xvoucher Services and other services (if required) provided by Xvoucher to Customer.    
费用表。“费用表”是指本协议附录 B所列的费用表,列明 Xvoucher向客户提供的 Xvoucher服务和其他服务(如有)的收费。

d.    Web Site. The term “Web Site” shall mean the internet site operated by Xvoucher and accessed at the Uniform Resource Locator http://www.xvoucher.com (or any successor URL).    
网站。“网站”是指由Xvoucher运行并可在URL http://www.xvoucher.com (或任何后续 URL)上访问的网站。

e.    Xvoucher Information.  The term “Xvoucher Information” means information, including the Xvoucher Software, created and owned by Xvoucher or otherwise licensed to Xvoucher from third parties, related to the Xvoucher Services.  “Xvoucher Information” includes generic transaction data and information created by “Xvoucher Services”, which does not identify a specific candidate, person, or Customer information.    
Xvoucher信息。“Xvoucher信息”是指与 Xvoucher服务相关的、由 Xvoucher创建和拥有的或第三方向 Xvoucher许可使用的信息,包括 Xvoucher软件。 “Xvoucher信息”包括由“Xvoucher服务”创建的一般交易数据和信息,但不指明具体的候选人、个人或客户信息。

f.    Xvoucher Services. The term “Xvoucher Services” means the electronic data processing, storage and transmission services identified on the attached Appendix A Subscription Schedule.
Xvoucher服务。“Xvoucher服务”是指附录 A 《订阅明细表》所列的电子数据处理、储存和传送服务。

g.    Xvoucher Software. The term “Xvoucher Software” means the software licensed, owned and used by Xvoucher to provide the Xvoucher Services.    
Xvoucher软件。“Xvoucher软件”是指 Xvoucher许可、拥有和使用的用于提供 Xvoucher服务的软件。
 
2. Services    
服务

a.    Xvoucher’s Obligations. Subject to the terms and conditions of this Agreement, Xvoucher agrees to provide Customer the Xvoucher Services listed on the attached Subscription Schedule.
Xvoucher的义务。受限于本协议的条款和条件, Xvoucher同意向客户提供随附《订阅明细表》中所列的 Xvoucher服务。

b.    Grant of License. Subject to the terms and conditions of this Agreement, Xvoucher grants to Customer a limited, personal, non-exclusive, non-transferable, revocable license (“License”) to access and use the Xvoucher Services and the Xvoucher Software and to upload Customer Data to the Web Site. The License granted to Customer may not be sublicensed or commercially distributed or shared with any third party without the prior written consent of Xvoucher. Xvoucher reserves all rights not expressly granted in this Agreement.
授予许可。受限于本协议的条款和条件,Xvoucher授予客户一项有限的、个人的、非独家的、不可转让的、可撤销的许可(“许可”),以访问和使用 Xvoucher服务和 Xvoucher软件,并将客户数据上传到网站。未经 Xvoucher事先书面同意,客户不得将该等许可进行再许可、商业分发或与任何第三方共享。Xvoucher保留本协议未明确授予的所有权利。

c.    License Restrictions. Customer shall (i) not copy, distribute, reproduce, rent, lend, sell, lease, sublicense, or otherwise transfer the Xvoucher Services or any portion of the Xvoucher Software; (ii) not translate, adapt, modify, alter, combine with other software, or prepare derivative works based in whole or in part on the Xvoucher Software; (iii) not use the Xvoucher Software in a computer-based services business; (iv) not transmit the Xvoucher Software over a network, by telephone, or electronically using any means; (v) not reverse engineer, decompile, disassemble or otherwise reduce the Xvoucher Software to a human-perceivable form or use any data mining, robots, or similar data gathering and extraction tools; (vi) only use the Xvoucher Services and Xvoucher Software in connection with its normal course of business; (vii) not transmit any material that may infringe the intellectual property rights of any third party; and (viii) not upload, disseminate, store or transmit viruses, Trojan horses or any other malicious code, program Customer Data, or engage in any other activity deemed by Xvoucher to be in conflict with the spirit or intent of this Agreement.    
许可限制。 客户(i)不得复印、分发、复制、出租、出借、出售、租赁、再许可或以其他方式转让 Xvoucher服务或 Xvoucher软件的任何部分;(ii)不得翻译、改编、修改、更改、将其与其他软件相结合,或制作全部或部分基于 Xvoucher软件的衍生作品;(iii)不得将 Xvoucher软件用于基于计算机的服务业务;(iv)不得通过网络、电话或使用任何方式电子传输 Xvoucher软件;(v)不得反向工程、反编译、反汇编或以其他方式将 Xvoucher软件简化为人类可感知的形式,或使用任何数据挖掘、机器人程序或类似的数据收集和提取工具;(vi)仅在正常业务过程中使用 Xvoucher服务和 Xvoucher软件;(vii)不得传输任何可能侵犯任何第三方知识产权的资料;且(viii)不得上传、传播、存储或传输病毒、特洛伊木马程序或任何其他恶意代码、程序、客户数据,或从事 Xvoucher认为与本协议精神或意图相冲突的任何其他活动。

d.    Appropriateness of Customer Data. Customer agrees that (i) it is solely responsible for collecting, inputting and updating all Customer Data related to Customer’s use of the Xvoucher Services and Xvoucher Software, and (ii) the Customer Data shall not include anything that actually or potentially infringes or misappropriates the copyright, trade secret, trademark, privacy, or other intellectual property right of any third party, or contain anything that is obscene, defamatory, harassing, offensive or malicious.    
客户数据的适当性。客户同意:(i)客户自行负责收集、输入及更新与客户使用 Xvoucher服务和 Xvoucher软件有关的所有客户数据,及(ii)客户数据不得包含任何实际或潜在侵犯或盗用任何第三方之版权、商业秘密、商标、隐私权或其它知识产权的内容,或包含任何淫秽、诽谤、骚扰、冒犯或恶意的内容。

e.    Customer Information Processing.  Xvoucher will comply with the privacy policy attached hereto as Appendix C, which may be updated by Xvoucher from time to time (the “Xvoucher Privacy Policy”) in the processing of the Customer Information. In the event of any modification with respect to the Xvoucher Privacy Policy, Xvoucher will inform Customer of the then latest Xvoucher Privacy Policy by email, by showing the link to the latest Xvoucher Privacy Policy at the payment page, or through other then feasible mechanism at the discretion of Xvoucher (as the case may be). Customer will be deemed to have accepted all modifications of the Xvoucher Privacy Policy by continuing to use any Xvoucher Services after such modification. Upon the execution of this Agreement, Customer voluntarily and explicitly, (i) consents to the Xvoucher Privacy Policy in all respects, (ii) authorizes Xvoucher to process any sensitive information of Customer, including but not limited to payment information, such as bank name, account number, expiration date, CVV2 and any other sensitive information, (iii) authorizes Xvoucher to transfer all Customer Information to Deloitte Hitech Ltd.(德勤勤跃数字科技(上海)有限公司) in China, and (iv) authorizes Xvoucher to transfer all Customer Information outside the territory of the PRC to any affiliate of Xvoucher, so as to confirm the payment, process the order, issue the invoice and provide other relevant services as required. 
客户信息处理。在处理客户信息的过程中,Xvoucher将遵守附录 C中的隐私政策,该政策可由 Xvoucher不时予以更新(“Xvoucher隐私政策”)。如果 Xvoucher隐私政策有任何修改,Xvoucher将通过电子邮件、在付款页面展示最新 Xvoucher隐私政策的链接、或通过 Xvoucher自行决定的其他可行方式(视情况而定),告知客户最新的 Xvoucher隐私政策。客户在Xvoucher隐私政策修改后继续使用任何Xvoucher服务,将被视为已接受该等政策的所有修改。在签署本协议时,客户自愿并明确地(i)在所有方面同意Xvoucher隐私政策,(ii)授权Xvoucher处理客户的任何敏感信息,包括但不限于支付信息,如银行名称、账号、到期日、CVV2和任何其他敏感信息,(iii)授权Xvoucher将所有客户信息传输给中国的德勤勤跃数字科技(上海)有限公司,以及(iv)授权Xvoucher在中国境外将所有客户信息传输给Xvoucher的任何关联方,以便确认付款、处理订单、开具发票以及提供其他必要的相关服务。

f.    Passwords. Customer is responsible for all use of its account and maintaining the confidentiality of all passwords and information. Sharing of passwords and account numbers and information is at Customer’s own risk. When selecting passwords, Customer shall select unique, non-obvious passwords with at least six (6) alpha and numeric characters and change each password at least once each ninety (90) days.     
密码。客户应对其账户的所有使用负责,并应对所有密码和信息保密。客户自行承担共享密码、账号和信息的风险。在选择密码时,客户应选择特别的、非显而易见的、至少包含六(6)个字母和数字字符的密码,并至少每九十(90)日更改一次密码。

3. Fee and Payment Terms    
费用及支付条款

a.    Fees. Customer agrees to pay Xvoucher service initialization fees and transaction fees with respect to the Xvoucher Services, and to pay Xvoucher other kind of service fees with respect to any service other than the Xvoucher Services as set forth in the Fee Schedule attached hereto and incorporated by reference.    
费用。客户同意就Xvoucher服务向Xvoucher支付服务初始费和交易费,并同意就 Xvoucher服务以外的任何服务向 Xvoucher支付其他种类的服务费,具体费用在随附并援引纳入本协议的费用表中列明。

4. Confidential Information    
保密信息

a.    Acknowledgment. Customer acknowledges that the Xvoucher Information contains trade secrets, confidential information and other valuable proprietary information exclusively owned by Xvoucher.
确认。客户确认 Xvoucher信息包含 Xvoucher独家拥有的商业秘密、保密信息和其他有价值的专有信息。

b.    Obligations of Customer. Customer agrees to take reasonable measures to maintain the confidentiality of all Xvoucher Information that in any way is provided to, discovered by or otherwise disclosed to Customer as the result of this Agreement. Customer shall not disclose or make available to any third party the Xvoucher Services and Xvoucher Information without the prior written consent of Xvoucher. Notwithstanding the foregoing, Customer shall have the right to disclose that Customer is a customer of Xvoucher. Customer agrees that no third parties, including any consultants or other independent contractors engaged by Customer, shall have access to Xvoucher Information without the prior written consent of Xvoucher.    
客户的义务。客户同意采取合理措施,对以任何方式提供给客户、被客户发现或因本协议而披露给客户的所有Xvoucher信息进行保密。未经Xvoucher事先书面同意,客户不得向任何第三方披露或提供Xvoucher服务和Xvoucher信息。尽管有上述规定,客户应有权披露客户是Xvoucher的客户。客户同意,未经Xvoucher事先书面同意,任何第三方,包括客户聘用的任何顾问或其他独立承包商,不得接触Xvoucher信息。

5. Proprietary Rights    
所有权

a.    Ownership of Xvoucher Software. Xvoucher shall retain sole and exclusive rights, title, interest and ownership (including copyright and other intellectual property rights, or informational rights) in and to the Xvoucher Services, Xvoucher Information, and Xvoucher Software and all legally protectable elements or derivative works thereof. Xvoucher Software contains proprietary and copyright protected material and, in its human-perceivable form, contains trade secrets and copyright protected materials and other intellectual property rights exclusively owned by Xvoucher. Customer acknowledges and agrees that it will not take any action inconsistent with such ownership. This Agreement does not grant Customer any rights to any patents, copyrights, trade secrets, trademarks (whether registered or unregistered), or any other rights, functions or licenses with respect to the Xvoucher Software. If Customer create any derivative works in violation of this Agreement, based in whole or in part on the Xvoucher Software, Xvoucher shall be the lawful owner of all such derivative work(s) and any proceeds or profits derived therefrom.    
Xvoucher软件的所有权。Xvoucher应保留对Xvoucher服务、Xvoucher信息和Xvoucher软件及其所有可受法律保护的元素或衍生作品的唯一和专属权利、权属、利益和所有权(包括版权和其他知识产权,或信息权)。Xvoucher软件包含专有的和受版权保护的材料,并且以人类可感知的形式,包含商业秘密和受版权保护的材料以及其他由Xvoucher独家拥有的知识产权。客户承认并同意其不会采取与该等所有权不一致的任何行动。本协议未授予客户对Xvoucher软件的任何专利、版权、商业秘密、商标(无论是否注册),或任何其他权利、功能或许可。如果客户违反本协议,全部或部分以Xvoucher软件为基础创作任何衍生作品,Xvoucher应是所有此类衍生作品以及由此产生的任何收益或利润的合法所有人。    

b.    Copyright Notice. Xvoucher may place copyright and/or proprietary notices, including hypertext links, within the Xvoucher Services. Customer shall not alter or remove such notices without Xvoucher’s written permission. Notwithstanding anything to the contrary in this Agreement, Xvoucher shall not be prohibited or enjoined at any time by Customer from utilizing any skills or knowledge of a general nature acquired during the course of providing the Xvoucher Services, including information publicly known or available or that could reasonably be acquired in similar work performed for another customer of Xvoucher.
版权声明。Xvoucher可在Xvoucher服务中放置版权和/或所有权声明,包括超文本链接。未经Xvoucher的书面许可,客户不得更改或删除此类声明。无论本协议是否有任何相反规定,Xvoucher在任何时候都不应被客户禁止或拒绝利用其在提供Xvoucher服务过程中获得的任何一般性质的技能或知识,包括公开的或可获得的信息,或在为Xvoucher的另一客户进行类似工作中可以合理获得的信息。

6. Limitations of Liability    
责任限制

a.    In General. This section sets forth Xvoucher’s entire liability and customer’s exclusive remedies. To the maximum extent permitted by applicable law and regardless of whether any remedy fails of its essential purpose, in no event shall Xvoucher or its agents, officers, directors, employees, successors, assigns, or affiliates be liable to customer or any other person for any special, indirect, incidental, consequential, or punitive damages, including, but not limited to, any lost profits, lost time, lost savings, lost data, lost confidential or other information, business interruption, loss of use of service or equipment arising from or relating to this agreement or the Xvoucher services, software, including, without limitation, customer’s use, misuse or inability to use the Xvoucher software or any third party software available in conjunction with or through the software including any changes to or inaccessibility of the software, delay, failure, unauthorized access to or alteration of any transmission or data sent or received or not sent or received.    
一般情况。本节规定了Xvoucher的全部责任和客户的唯一补救措施。在适用法律允许的最大范围内,无论任何补救措施是否未能达到其本质目的,在任何情况下,Xvoucher或其代理人、管理人员、董事、雇员、继任者、受让人或关联方都不对客户或任何其它人的任何特殊的、间接的、附带的、后果性的或惩罚性的损害负责,包括但不限于任何利润损失、时间损失、储蓄损失、数据损失、机密或其他信息损失、业务中断、由本协议或Xvoucher服务、软件引起的或与之相关的服务或设备的使用损失(包括但不限于客户的使用、误用或无法使用Xvoucher软件或任何与该软件相配合或通过该软件提供的第三方软件,包括该软件的任何变化或无法访问,延迟、故障、未经授权的访问或修改任何发送或接收的或未发送或接收的传输或数据)。    

Xvoucher shall not be liable for any non-authorized access of the Xvoucher software or for the non-authorized access to documents or webpages of a network or website, including any trespass thereupon. Xvoucher shall also not be liable for the interruption or the slowdown of the services of a network or website server that may be potentially caused by customer or any third party user of the software.    
Xvoucher对任何未经授权访问Xvoucher软件或未经授权访问网络或网站的文件或网页(包括由此产生的任何入侵)行为不承担任何责任。Xvoucher也不对客户或软件的任何第三方用户可能造成的网络或网站服务器的服务中断或减慢负责。    

The parties acknowledge that Xvoucher has set its prices and entered into this agreement in reliance upon the limitations of liability and the disclaimers of warranties and damages set forth herein, and that the same form an essential basis of the bargain between the parties. The parties agree that the limitation and exclusions of liability and disclaimers specified in this agreement will survive and apply even if found to have failed of their essential purpose.    
双方承认,Xvoucher在制定其价格和签订本协议时依赖本协议中规定的责任限制和保证及损害免责声明,而且该等条款是双方交易的共识基础。双方同意,本协议中规定的责任限制和排除以及免责声明将继续存在并适用,即使被发现未能达到其基本目的。    

b.    Force Majeure. Xvoucher shall not be liable for and will not be responsible to customer for any delay or failure to perform under this agreement if such delay or failure results from fire, explosion, labor dispute, earthquake, casualty or accident, lack of failure of transportation facilities and/or services, lack of failure of telecommunications facilities and/or services including internet services, epidemic, flood, drought, or by reason or war, revolution, civil commotion, blockade or embargo, act of god, any inability to obtain any requisite license, permit or authorization, or by reason of any law, proclamation, regulation, ordinance, demand or requirement of any government or by reason of any other cause whatsoever, whether similar or dissimilar to those enumerated, beyond the reasonable control of Xvoucher.    
不可抗力。如果由于火灾、爆炸、劳资纠纷、地震、伤亡或事故、交通设施和/或服务不到位、电信设施和/或服务(包括互联网服务)不到位、流行病、洪水、干旱、战争、革命、内乱、封锁或禁运、天灾、无法获得任何必要的执照、许可证或授权,或由于任何法律、公告、政府管制、规定、指令、要求或由于任何无论是否与上述原因相似,不在Xvoucher的合理控制范围内的其他原因,导致Xvoucher延迟或未能履行本协议,Xvoucher将不负责、也不对客户承担任何责任。 

7. Indemnification    
赔偿

Customer agrees to indemnify, defend, and hold Xvoucher harmless from and against any and all costs, liabilities, losses and expenses, (including, but not limited to, reasonable attorneys’ fees) (collectively “Losses”) resulting from any claim, suit, action or proceeding (each an “Action”) brought by any third party against Xvoucher alleging (i) the infringement or misappropriation of any intellectual property right, including but not limited to copyright, trade secret and trademark rights, relating to Customer’s Information, or (ii) Customer Data. Customer’s indemnification obligation here under shall be subject to (a) receiving prompt written notice of the existence of any Action; (b) being able to, at its option, control the defense of such Action; (c) permitting Xvoucher to participate in the defense of any Action; and (d) receiving full cooperation of Xvoucher in the defense thereof.
客户同意对Xvoucher进行赔偿,为其辩护,并使其免于承担任何第三方因下列原因对Xvoucher提出的任何索赔、诉讼、行动或程序(每项均称为“行动”)而导致的任何及所有费用、责任、损失和支出(包括但不限于合理的律师费)(统称为"损失"):(i)侵犯或盗用与客户信息有关的任何知识产权,包括但不限于版权、商业秘密和商标权,或(ii)客户数据。客户在此的赔偿义务应受限于以下条件:(a)及时收到任何行动存在的书面通知;(b) 能够根据自己的选择,控制对这种行动的辩护;(c)允许Xvoucher参与任何行动的辩护;以及(d)在辩护中得到Xvoucher的充分合作。

8. General Provisions    
一般规定

a.    Severability. If any provision of this Agreement is determined to be illegal or unenforceable, then such provision will be enforced to the maximum extent possible and the other provisions will remain fully effective and enforceable.    
可分割性。如果本协议的任何条款被确定为非法或不可执行,那么该条款将在最大程度上得到执行,其他条款仍将完全有效和可执行。

b.    Law. This Agreement is made in and shall be governed by the laws of the PRC without reference to conflicts of laws.    
适用法律。本协议在中国制定,并受中国法律管辖,但不包括法律冲突规则。
    
c.    Forum. All actions, claims or disputes arising under or relating to this Agreement shall be settled by Shanghai Pudong New Area People’ Court of China.    
管辖。所有由本协议引起的或与本协议有关的诉讼、索赔或争议均应由中国上海浦东新区人民法院解决。

d.    Attorney’s Fees. If any action in law or in equity is necessary to enforce the terms of this Agreement, the prevailing party will be entitled to reasonable fees of attorneys, accountants, and other professionals, and costs and expenses in addition to any other relief to which such prevailing party may be entitled.    
律师费。如果在法律上或衡平法上有必要采取任何行动来执行本协议的条款,胜诉方除有权获得其应得的救济外,还有权获得律师、会计师和其他专业人士的合理费用,以及其他成本和费用。
    
e.    Entire Agreement. This Agreement, together with all appendices hereto, which form part of this Agreement, constitute the complete and exclusive understanding and statement of the agreement between the parties with respect to the subjects hereof and supersede any and all prior or contemporaneous communications, representations, statements and understandings, whether oral or written, between the parties concerning this Agreement.
完整协议。本协议,连同构成本协议一部分的所有附录,构成双方之间关于本协议内容的完整和唯一的理解和陈述,并取代双方之间关于本协议内容的任何和所有先前或同期的沟通、陈述、声明和理解,无论是口头还是书面的。

f.    Language. This Agreement is executed in Chinese and English. The Chinese and English versions shall be equally binding. In the event of discrepancies between the both language versions, the English version shall prevail.
语言。本协议以中文和英文制定。中文文本和英文文本具有同等约束力。若两种语言文本存在差异时,则应以英文为准。
 
[Appendices and signature Pages to follow]
【附录和签字页见后】
 
Appendix A
附录A
Subscription Schedule
订购明细表

(Description of Xvoucher Services)
Xvoucher Service 
Description: Learning exchange SaaS platform for the purchasing, distribution and tracking of purchases for learning products and services.  Services may also include financial management and global tax services.
(Xvoucher服务描述)
Xvoucher服务 
描述:学习产品和服务的购买、分配和跟踪的学习交流SaaS平台。服务还可能包括财务管理和全球税务服务。

Commencement Date:  Upon signing
生效日期:签署时

Term: The term of this Agreement commences on the Effective Date of this Agreement and will automatically renew on a yearly basis until either party gives the other party at least 30 days prior written notice of non-renewal. Notwithstanding anything to the contrary in this Agreement, in the event of Xvoucher ceasing to be an authorized reseller of any products or services in connection with the Xvoucher Services or any other matters adversely affecting the performance of Xvoucher under this Agreement (including but not limited to any breach of Customer), Xvoucher may terminate this Agreement or suspend the performance of Xvoucher under this Agreement immediately (as the case may be and at the discretion of Xvoucher) without any liability or responsibility upon written notification to Customer.    
期限:本协议期限自本协议的生效日开始,并将每年自动续期,直到任何一方至少提前30日向另一方发出不续约的书面通知。无论本协议是否有任何相反规定,如Xvoucher不再是与Xvoucher服务有关的任何产品或服务的授权经销商,或发生任何其他对Xvoucher履行本协议产生不利影响的事项(包括但不限于客户的任何违约行为),Xvoucher可在书面通知客户后立即终止本协议或暂停履行本协议(视情况而定,且由Xvoucher自行决定),而无需承担任何责任或义务。    

 
 
Appendix B
附录B
Fee Schedule
费用表


A. Fees for Xvoucher Services
Xvoucher服务费用

•    Fees for Xvoucher Services include service initialization fees and transaction fees. All pricing will be presented on the Xvoucher https://market.xvoucher.com/aws reseller site.      
Xvoucher服务费用包括服务初始费和交易费。所有的价格都将在Xvoucher https://market.xvoucher.com/aws的经销商网站上呈现。    

•    All pricing and applicable discounts will be presented on the invoice at order completion.
所有价格和适用的折扣将在订单完成时呈现在发票上。

B. Fees for Other Services
其他服务费用

•    Learning Exchange Service: available upon request with pricing to be determined.
学习交流服务:可根据要求提供,价格待定。

•    Customer Specific Vendors or System Integration Service:  available upon request with pricing to be determined.    
客户特定供应商或系统集成服务:可根据要求提供,价格待定。

•    SaaS Consulting Service: available upon request with pricing to be determined.
SaaS咨询服务:可根据要求提供,价格待定。
 
If Customer has any questions please contact the support team of Xvoucher. 
如客户有任何问题,请联系Xvoucher的支持团队。
 
Appendix C
附录C
Xvoucher Privacy Policy
Xvoucher隐私政策

Updated [*] 2022    
更新【*】2022

Xvoucher (Shanghai) Business Consulting Co., Ltd. (科券(上海)商务咨询有限公司) is part of the Xvoucher Group which includes Xvoucher International. This privacy policy will explain how our organization uses the personal data we collect from you.    
科券(上海)商务咨询有限公司是Xvoucher集团的一部分,包括Xvoucher国际。本隐私政策将解释我们的组织如何使用我们从您处收集的个人数据。

What data do we collect?    
我们收集哪些数据?    
Xvoucher collects certain information from our website users, students and other customers. In this privacy policy, we describe the type of information we collect and how we use it to provide better services to our customers.    
Xvoucher从我们的网站用户、学生和其他客户处收集某些信息。在本隐私政策中,我们描述了我们收集的信息类型,以及我们如何使用这些信息来为我们的客户提供更好的服务。
•    Customers
客户
o    Organization information    
组织信息
o    Company Name, email address for the representative, business phone number, address, payment information (including bank name, account number, expiration date, CVV2), taxpayer identification number, etc.    
公司名称、代表的电子邮箱地址、业务电话号码、地址、付款信息(包括银行名称、账户号码、到期日、CVV2)、纳税人识别号码等。
•    Candidates (end-users, students, employees)    
候选人(终端用户、学生、雇员)
o    First name, last name, email address and address.    
名字、姓氏、电子邮箱地址和地址。

How do we collect your data?    
我们如何收集您的数据?
You directly provide Xvoucher with most of the data we collect. We collect data and process data when you:    
您直接向Xvoucher提供我们收集的大部分数据。当您出现以下情况时,我们收集数据和处理数据:
•    Enter into a legal contract with Xvoucher    
与Xvoucher签订法律合同
•    Register online or place an order for any of Xvoucher’s products or services.    
在线注册或下订单购买Xvoucher的任何产品或服务。    
•    Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.    
自愿完成客户调查或在我们的任何留言板或通过电子邮件提供反馈。    
•    Use or view our website via your browser's cookies.    
通过您的浏览器的cookies使用或浏览我们的网站。

How will we use your data?    
我们将如何使用您的数据?
•    Xvoucher collects your data so that we can:    
Xvoucher收集您的数据,以便我们能够:
•    Process your order, manage your account, send order confirmation email and payment receipt email, and provide products and services related to such order.
处理您的订单,管理您的账户,发送订单确认电子邮件和付款收据电子邮件,并提供与该订单有关的产品和服务。
•    Email your organization with special offers on other products and services we think you might like.    
向您的组织发送电子邮件,提供我们认为您可能喜欢的其他产品和服务的特别优惠。

Email your organization with maintenance and site updates.
When Xvoucher processes your order, it may send your data to, and also use the resulting information from, downstream services to prevent fraudulent purchases. Xvoucher will share your data including name, address, business phone number, taxpayer identification number, bank name and account number with Deloitte Hitech Ltd.(德勤勤跃数字科技(上海)有限公司) in China, and will transfer all your data outside the territory of the PRC to any affiliate of Xvoucher, for the purpose of confirming the payment, processing the order, issuing the invoice and providing other relevant services as required.  Should you have any questions with respect to such processing, sharing or transfer, please feel free to contact support@xvoucher.com and jessihuang@deloitte.com.cn.
向您的组织发送维护和更新网站的电子邮件。当Xvoucher处理您的订单时,它可能会将您的数据发送给下游服务,同时也会使用下游服务的结果信息来防止欺诈性购买。Xvoucher将与德勤勤跃数字科技(上海)有限公司共享您的数据,包括姓名、地址、业务电话、纳税人识别号、银行名称和账号,并将您的所有数据在中国境外传输给Xvoucher的任何关联方,用于确认付款、处理订单、开具发票以及提供其他必要的相关服务。如果您对此类处理、共享或传输有任何疑问,请随时联系 support@xvoucher.com 和 jessihuang@deloitte.com.cn。    

All colleges, institutions, and organizations using xvoucher.com require that Xvoucher provide data on all customers and students who purchase Xvouchers through the Xvoucher e-commerce tool hosted by Xvoucher. This information includes name, company name, school name, email, address, city, state, ZIP code, transaction number, product purchased, product price, and/or transaction total.    
所有使用xvoucher.com的学校、机构和组织都要求Xvoucher提供所有通过Xvoucher电子商务工具购买Xvoucher的客户和学生的数据。这些信息包括姓名、公司名称、学校名称、电子邮件、地址、城市、州、邮政编码、交易号码、购买的产品、产品价格和/或交易总额。    

How do we store your data?    
我们如何存储您的数据?
Xvoucher securely stores your data in a secure and compliant cloud environment.
Xvoucher utilizes the AWS Cloud environment with end-user data encryption.
Xvoucher将您的数据安全地存储在一个安全和合规的云环境中。Xvoucher利用AWS云环境,对终端用户数据进行加密。    

Xvoucher will keep your personal data for a minimum of 7 years. Once this time period has expired, we may delete or you can request to delete your data by contacting our support team (support@xvoucher.com) with this request.    
Xvoucher将保留您的个人数据至少7年。一旦该时间段结束,我们会删除您的数据,或者您也可以通过联系我们的支持团队(support@xvoucher.com),要求删除您的数据。

Communications with Us    
与我们沟通
We have features where our customers can submit information to us (such as our feedback or support forms). Where such submissions include requests for service, support or information, we may forward these requests, as needed, to best respond to a specific request. In addition, we may retain emails and other information sent to us for our internal administrative purposes and to help us to better serve our customers.    
我们有客户可以向我们提交信息的功能(如我们的反馈或支持表格)。如收到此类提交的信息包括对服务、支持或信息的请求,我们可能会根据需要转发这些请求,以便对特定请求作出最佳回应。此外,我们可能会保留发送给我们的电子邮件和其他信息,用于我们的内部管理目的,并帮助我们更好地服务客户。    

Marketing
市场营销
Xvoucher would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.    
Xvoucher希望向您发送我们认为您可能会喜欢的我们的产品和服务信息,以及我们的合作伙伴公司的产品和服务。
    
If you have agreed to receive marketing, you may always opt-out at a later date.
如果您已经同意接受该营销,您可以在以后选择退出。    

You have the right at any time to stop Xvoucher from contacting you for marketing purposes or giving your data to other members of the Xvoucher Group.    
您有权在任何时候阻止Xvoucher出于营销目的与您联系或将您的数据提供给Xvoucher集团的其他成员。

What are your data protection rights?    
您有哪些数据保护权利?
Xvoucher would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:    
Xvoucher希望确保您完全了解您所有的数据保护权利。每个用户都有以下权利:

The right to access - You have the right to request Xvoucher for copies of your personal data.
访问权—您有权要求Xvoucher提供您的个人数据的副本。    

The right to rectification - You have the right to request that Xvoucher correct any information you believe is inaccurate. You also have the right to request Xvoucher to complete information you believe is incomplete.    
纠正权—您有权要求Xvoucher纠正您认为不准确的任何信息。您也有权要求Xvoucher完成您认为不完整的信息。    

The right to erasure - You have the right to request that Xvoucher erase your personal data, under certain conditions.    
删除权—在一定条件下,您有权要求Xvoucher删除您的个人数据。
    
The right to restrict processing - You have the right to request that Xvoucher restrict the processing of your personal data, under certain conditions.    
限制处理的权利—在一定条件下,您有权要求Xvoucher限制处理您的个人数据。    

The right to object to processing - You have the right to object to Xvoucher's processing of your personal data, under certain conditions.    
反对处理的权利—在一定条件下,您有权反对Xvoucher处理您的个人数据。
    
The right to data portability - You have the right to request that Xvoucher transfer the data that we have collected to another organization, or directly to you, under certain conditions.
数据移植的权利—您有权要求Xvoucher将我们收集的数据转移给另一个组织,或在一定条件下直接转移给您。
    
If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@xvoucher.com and a member of our team will begin the process.    
如果您提出要求,我们有30天时间给您答复。如果您想行使任何这些权利,请通过我们的电子邮件与我们联系:support@xvoucher.com,我们的团队成员将开始处理。

What are cookies?    
什么是cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.    
Cookies是放置在您的计算机上的文本文件,用于收集标准的互联网日志信息和访客行为信息。当您访问我们的网站时,我们可能通过cookies或类似技术自动收集您的信息。

For further information, visit allaboutcookies.org.
欲了解更多信息,请访问allaboutcookies.org。

How do we use cookies?    
我们如何使用cookies?
Xvoucher uses cookies in a range of ways to improve your experience on our website, including:
Xvoucher以一系列方式使用cookies来改善您在我们网站上的体验,包括:
•    Keeping you signed in    
保持您的登录状态
•    Understanding how you use our website    
理解您应如何使用我们的网站
•    Application behavior (support branding)
应用行为(支持品牌建设)
•    We do not use cookies to track users and we do not sell the information gathered from cookies    
我们不使用cookies来跟踪用户,也不出售从cookies中收集的信息。

What types of cookies do we use?    
我们使用哪些类型的cookies?
There are a number of different types of cookies, however, our website uses:    
有许多不同类型的cookies,然而,我们的网站使用:
•    Functionality - Xvoucher uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.    
功能性—Xvoucher使用这些cookies,以便我们在我们的网站上识别您,并记住您以前选择的偏好。这些可能包括您喜欢的语言和您所在的位置。我们混合使用第一方和第三方的cookies。
•    Advertising - Xvoucher does not use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.    
广告—Xvoucher不使用这些cookies来收集关于您访问我们网站的信息,您查看的内容,您跟踪的链接以及您的浏览器、设备和您的IP地址的信息。

How to manage cookies    
如何管理cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.    
您可以设置您的浏览器不接受cookies,上述网站告诉您如何从您的浏览器中删除cookies。然而,在少数情况下,我们网站的一些功能可能因此而无法运行。    

Privacy policies of other websites    
其他网站的隐私政策
The Xvoucher website contains links to other websites. This privacy policy does not apply to other websites, so if you click on a link to another websites, you should read their privacy policy.    
Xvoucher网站包含其他网站的链接。本隐私政策不适用于其他网站,因此如果您点击其他网站的链接,您应该阅读其隐私政策。

How to contact us    
如何联系我们
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
如果您对本隐私政策、我们持有的您的数据有任何疑问,或者您想行使您的某项数据保护权利,请毫不犹豫地联系我们。    

Email us at: support@xvoucher.com
给我们发送电子邮件: support@xvoucher.com

How to contact the appropriate authority    
如何联系相关部门
Should you wish to report a complaint or if you feel that Xvoucher has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
如果您想报告一项投诉,或者如果您觉得Xvoucher没有以令人满意的方式解决您的问题,您可以联系信息专员办公室。    

Nevada Better Business Bureau

 
IN WITNESS WHEREOF, the parties have executed this Customer Agreement by their authorized representatives as of the Effective Date.    
鉴于此,双方在生效日由其授权代表签署本客户协议,以资证明。    

 
Xvoucher (Shanghai) Business Consulting Co., Ltd.               
科券(上海)商务咨询有限公司

By:
签名:_____________
Name:
姓名:__________
Title:
职务:___________

[Customer]
【客户】


By: 
签名:__________
Name:
姓名:_________
Title:
职务:____________