Voucher Policy

Voucher Policy

Xvoucher Shipping

All Xvouchers are made available immediately after purchase. All purchased products will be made available to customers via automated email. Please check the email account that was used for purchase for Xvoucher. If you do not find the email from support@xvoucher.com please check your junk or spam folder as automated emails may inadvertently get placed there. If you have any issues in receiving your purchase please contact Xvoucher Support. 

Return Policy

All Xvoucher sales are final. Purchased vouchers cannot be returned and are not eligible for a refund. 

Voucher Expiration

Xvoucher(s) will expire at the lifespan declared at the time of purchase.

Xvoucher Site Usage

All Xvoucher usage by users is covered under the Xvoucher User Agreement

Privacy Section

• Xvoucher handles information associated with your Xvoucher account as described in Xvoucher’s Privacy Policy.
• Xvoucher will share information associated with your Xvoucher account, including company name, contact email, billing address and date of purchase, with the authorized learning product and service provider for certain legitimate business purposes that facilitate your learning and certification activities.
• Providing your information to Xvoucher may involve transferring that information to another country.
• If you are subject to the United States Family Educational Rights and Privacy Act (“FERPA”), Xvoucher acknowledges that, for purposes of these Terms, you may designate Xvoucher as a “school official” with “legitimate educational interests” in information that is regulated by FERPA and its implementing regulations. If designated as such, Xvoucher will abide by the limitations and requirements imposed by 34 CFR 99.33(a) on school officials.

Business Policies

• Xvouchers have a 12-month term when assigned to the user
• Xvoucher will only honor vouchers purchased on our authorized site or a site authorized by Xvoucher. 
• Voucher is only valid at delivery provider specified at purchase 
• Xvouchers are non-refundable, non-exchangeable and cannot be extended beyond the expiration date
• Xvouchers cannot be reassigned once the user has used the assigned voucher.
• Learning products and services must be used by the item expiration date.
• Once a voucher is used as payment, the user is subject to the policies of the delivery provider (rescheduling, cancellation etc.)

Payment Methods:

• Credit Cards – Visa, MasterCard, Amex, Discover, JCB
• Wire – Xvouchers are released upon wire confirmation
• Credit card and wire transfer fees are payable by the purchaser
• Xwallet
• Authorized Learning Credits

Contact Support

Xvoucher a dba of Genuine Genius Technologies
170 S. Green Valley Parkway, Suite 300
Henderson, NV 89012
Tel: 866-695-6316