If you are on a training and certification team, you probably know firsthand that your schedule can easily be overtaken by tedious tasks. Tasks that are crucial to the success of your training and credentialing program, but make you question the processes that surround them. The topic of AI is popping up everywhere, but how do you leverage it to enhance your training processes and unlock new revenue opportunities for your certification programs?
John Peebles, CEO of Administrate, recently spoke in a session at the 2024 Training Industry Conference and Expo. He said that despite the rise of digital learning platforms, classroom training remains a cornerstone of corporate training programs, with 70% of training still conducted in a classroom setting. This method continues to deliver the best learner outcomes but poses challenges in terms of scalability.
Training teams face complex planning, scheduling, and constant communication demands, which often lead to disruptions. Repetitive tasks are often deemed of low importance, yet consume a substantial amount of time and attention. Peebles highlighted how this can negatively impact mental health, leading to decreased productivity and engagement. By using AI-powered solutions, teams can shift their focus from these mundane tasks back to their products and services.
Here are some tips and quick wins on how to harness AI to improve your training and certification processes:
- Automate Event Creation and Scheduling:
- Use AI-powered tools to automatically create and schedule training sessions.
- Integrate a scheduling tool to organize your sessions efficiently.
- Streamline Communication:
- Automate sending reminders and updates to learners.
- Use AI to personalize communication based on learner progress and engagement.
- Optimize Resource Management:
- Implement AI solutions to manage resources like trainers, rooms, and materials.
- Ensure that resources are allocated efficiently and adjust schedules dynamically as needed.
- Enhance Learner Tracking:
- Use AI to monitor learner progress and provide real-time insights.
- Automate the generation of progress reports and certification statuses.
- Reduce Operational Costs:
- By automating repetitive tasks, you can significantly cut down on operational expenses.
- Redirect the saved time and resources towards developing better training content and strategies.
To get started, identify the areas where your team is spending the most time on manual tasks. Apply the formula "Actions X Time = Growth" to decrease actions and time spent on these tasks, thereby increasing your overall growth potential. For example, start by automating your registration process and sending out reminders. By utilizing AI-powered tools, training teams can not only free up valuable time but also foster a more engaged and productive workforce.
By leveraging AI, you can streamline processes, reduce operational costs, and ultimately drive growth for your training and certification programs.
