Xvoucher Privacy & GDPR Policy

Xvoucher Privacy & GDPR Policy

Updated June 2021

Xvoucher is part of the Xvoucher Group which includes Xvoucher International. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Xvoucher collects certain information from our website users, students and other customers. In this Privacy Policy, we describe the type of information we collect and how we use it to provide better services to our customers.

• Customers
  • Organization information
  • Company Name, email address for the representative, business phone number, address etc.
• Candidates (end-users, students, employees)
  • First name, last name and email address

How do we collect your data?

You directly provide Xvoucher with most of the data we collect. We collect data and process data when you:

• Enter into a legal contract with Xvoucher
• Register online or place an order for any of Xvoucher’s products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

How will we use your data?

• Xvoucher collects your data so that we can:
• Process your order, manage your account.
• Email your organization with special offers on other products and services we think you might like.

Email your organization with maintenance and site updates.
When Xvoucher processes your order, it may send your data to, and also use the resulting information from, downstream services to prevent fraudulent purchases.

All colleges, institutions, and organizations using xvoucher.com require that Xvoucher provide data on all customers and students who purchase Xvouchers through the Xvoucher e-commerce tool hosted by Xvoucher. This information includes name, company name, school name, email, address, city, state, ZIP code, transaction number, product purchased, product price, and/or transaction total.

How do we store your data?

Xvoucher securely stores your data in a secure and compliant cloud environment.
Xvoucher utilizes the AWS Cloud environment with end-user data encryption.

Xvoucher will keep your personal data for a minimum of 7 years. Once this time period has expired, you can request we delete your data by contacting our support team (support@xvoucher.com) with this request.

Communications with Us

We have features where our customers can submit information to us (such as our feedback or support forms). Where such submissions include requests for service, support or information, we may forward these requests, as needed, to best respond to a specific request. In addition, we may retain emails and other information sent to us for our internal administrative purposes and to help us to better serve our customers.

Marketing

Xvoucher would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop Xvoucher from contacting you for marketing purposes or giving your data to other members of the Xvoucher Group.

What are your data protection rights?

Xvoucher would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Xvoucher for copies of your personal data.
The right to rectification - You have the right to request that Xvoucher correct any information you believe is inaccurate. You also have the right to request Xvoucher to complete information you believe is incomplete.
The right to erasure - You have the right to request that Xvoucher erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Xvoucher restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Xvoucher's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Xvoucher transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have 30 days to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@xvoucher.com and a member of our team will begin the process.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Xvoucher uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Application behavior (support branding)
• We do not use cookies to track users and we do not sell the information gathered from cookies

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Xvoucher uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Xvoucher does not use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Xvoucher website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Xvoucher keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 03 June 2021.

How to contact us

If you have any questions about Xvoucher's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@xvoucher.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Xvoucher has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Nevada Better Business Bureau