Last Updated: April 2019Genuine Genius Technologies, LLC and its subsidiaries and affiliates (collectively referred to in this Privacy Statement as "we" or "Genuine Genius") recognize the importance of protecting the privacy of all information provided by users of our websites, registrants for Xvoucher, recipients of our email newsletters and all other customers of our products and services. This Privacy Statement discloses the privacy practices for all products and services of Genuine Genius.
Information Collection and UseGenuine Genius collects certain information from our website users, students and other customers. In this section of our Privacy Statement, we describe the type of information we collect and how we use it to provide better services to our customers.
Registration and OrderingWhen registering for Xvoucher purchase, xvoucher.com system usage, participating in our webcasts, using parts of our websites, and signing up for certain selected services (such as free subscriptions), users must first register. During registration, users are required to give their contact information (such as name, email address, mailing address and phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide a more personalized experience on our sites. We also may collect demographic information (such as job title and purchasing responsibilities, company information and professional certification). We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting purposes.
For our services that require payment, we also collect billing information and in some instances credit card information (such as account name, number and expiration date), which is used for our or our agent's billing purposes only, and is not otherwise shared.
Email NewslettersIf users wish to subscribe to our email newsletters, we ask for contact information (such as name, email address and, occasionally, demographic information). We use this information in the same manner in which we use the contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the email newsletter.
Surveys and ContestsFrom time to time we invite website users and other customers to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the website user or other customer, therefore, has a choice as to whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to the other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes and to monitor or improve the use of and satisfaction with the website or other product or service.
Interactive FeaturesAt some of our sites, we offer interactive and community features such as discussion boards, webcasts and user profiles. Note that all personal information sent or posted via such features becomes public information for which we are not responsible.
Communications with UsWe have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests for service, support or information, we may forward these requests, as needed, to best respond to a specific request. In addition, we may retain emails and other information sent to us for our internal administrative purposes and to help us to better serve our customers.
Automatic Data CollectionOur Web server automatically recognizes, collects, and stores:
1. the domain name and email address (where possible) of visitors to our website
2. information volunteered by visitors to the site, such as survey information and/or site registrations
3. the email addresses of people who communicate with us via email.
We also compile information on the pages accessed at our site by visitors. The information collected is used:
1. to improve the content of our website
2. to customize the content and/or layout of our site for registered visitors
3. to notify registered visitors about updates and special offers
With Whom the Information is SharedOn occasion, Genuine Genius may also make contact information available to partners offering similar products or services which we feel will be of interest to our customers. However, we do not share credit card information with such third parties.
On occasion, we may provide targeted lists of names and offline and online contact information for marketing purposes to a third party agent, subject to our Permission policies, as described below, pursuant to which we give customers the option of not having their name or contact information disclosed to third parties.
All colleges, institutions, and organizations using xvoucher.com require that Genuine Genius provide data on all customers and students who purchase Xvouchers through the Xvoucher e-commerce tool hosted by Genuine Genius. This information includes name, company name, school name, email, address, city, state, ZIP code , transaction number, product purchased, product price, and/or transaction total.
Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our parent, subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, sites or operations may be transferred, will be able to use personal information. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
PermissionIf a Customer does not want to receive email from us in the future, the Customer may let us know via email or USPS at the appropriate address shown in the "Contact Us" section of our website. If a Customer supplies us with a postal address, the Customer may receive the information requested and occasional offers from Genuine Genius Technologies, LLC with information on new products and services of interest. By providing a phone number, a Customer expressly permits us, or someone designated by us, to contact the Customer at the phone number provided. If a Customer does not want to receive such mailings, they may click on the "Contact Us" portion of our website to obtain our contact information. To insure that Customer information is properly removed from our database, please provide us with the exact name, company name (if applicable), delivery address, city, state, ZIP, and email address.
Please note that we will endeavor to implement Customer permission requests within a reasonable time, although for a time a Customer may continue to receive mailings, etc., transmitted based on information released prior to the implementation of a Customer request. In addition, please note that even after such request is implemented, the Customer will continue to receive information directly related to the product or service for which the Customer registered (or which the Customer otherwise agreed to receive), so that the Customer is always kept informed.
SecurityWe use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as a credit card number) is encrypted and is transmitted to us securely using Secure Socket Layer. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
LinksOur websites contain links to other sites. Genuine Genius is not responsible for the privacy practices or content of other such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website to which we may link, as those websites may collect personally identifiable information.
Notification and ChangesIf we change our Privacy Statement, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes.
For questions about this Privacy Statement, contact:Genuine Genius Technologies, LLC
431 Clifton Place, Suite 100
Minneapolis, MN 55403